Terms of Service

1. About these terms

These terms are an agreement between you and BlockHosting (ABN to be confirmed). “We”, “us” and “our” mean BlockHosting. “You” means the person using the service, and anyone you allow into your workspace.

By creating an account you agree to these terms, the Acceptable Use Policy and the Privacy Policy. If you do not agree, do not use the service.

2. The private pilot

BlockHosting is currently a private pilot. That means:

• New accounts may be limited to invited or approved testers, and hosting real servers is by invitation only.
• Checkout runs in the payment processor’s test mode. Only test card numbers work and no real money is charged.
• Features, plans and limits may change or be removed while we learn from the pilot.

3. Your account

You must be 18 or older to buy a plan. People under 18 may only use the service with a parent or guardian’s permission and supervision.

Give accurate details, keep your password private and use one you don’t use anywhere else. If you sign in with Google, keeping that Google account secure is part of keeping your BlockHosting account secure. We recommend turning on two-factor sign-in; administrators must use it. Keep your backup codes somewhere safe: if you lose both your phone and your codes, we will need to confirm who you are before turning two-factor off.

You are responsible for what happens in your account and workspace, including actions by people you give a role in it. Tell us straight away if you think someone else has accessed your account.

4. The hosting service

We run Minecraft: Java Edition servers on machines we operate, with the CPU, memory and storage of the plan you choose, and a control panel to manage them.

• We do not promise any level of uptime, response time or performance. Servers may be unavailable during maintenance, faults or events outside our control.
• We do not offer protection against denial-of-service attacks, and we may take a server offline to protect other customers.
• Plugins, mods and modpacks come from third parties. We check that they suit your server software, but we cannot promise they work, are safe or stay available.
• Server locations and available resources are shown when you order and may differ between plans.

5. Minecraft

To run a server you must accept the Minecraft End User License Agreement and follow Mojang’s usage guidelines, including the rules on charging players. You are responsible for how your server and any paid perks on it comply with them.

BlockHosting is an independent project. It is not affiliated with, endorsed by or sponsored by Mojang or Microsoft. Minecraft is a trademark of Mojang AB.

6. Your content

You keep ownership of your worlds, files, configurations and anything else you upload. You give us permission to store, copy, back up and process that content only as needed to run the service for you.

You must have the right to use everything you put on a server, including plugins and mods, and it must follow the Acceptable Use Policy. Content installed from Modrinth is provided under its author’s licence.

You are responsible for your players. Their usernames, chat and connection details appear in your server’s logs, and you must handle that information lawfully.

7. Plans, payment and renewal

• Prices are shown in Australian dollars. Tax is calculated at checkout.
• Plans are billed monthly in advance and renew automatically each month until you cancel. Your plan and its renewal are shown before you pay.
• Payments are processed by Stripe. We never see or store your full card number.
• If a renewal payment fails, your server keeps running for a short grace period (currently 3 days). After that it is suspended until the balance is paid. Your files are kept while it is suspended.
• We will give you at least 30 days’ notice before a price change applies to your plan.

8. Cancelling and refunds

You can cancel any time from Billing. Your server keeps running until the end of the month you have paid for. Refunds are covered in the Refunds and Cancellation policy.

9. Backups and your data

The control panel lets you make and schedule backups. Backups reduce the risk of losing data but cannot remove it, so keep your own copies of anything important. What happens to your data after cancellation is explained in Backups and Data Deletion.

10. Suspension and closing accounts

We may suspend a server or account if:

• a payment remains unpaid after the grace period;
• it breaks these terms or the Acceptable Use Policy;
• it puts our systems, other customers or the public at risk; or
• we are required to by law.

Where it is safe and lawful, we will tell you why and give you a chance to fix the problem first. Serious or repeated breaches may lead to the account being closed.

You can delete your account at any time in Account settings. First delete your servers, cancel any plans, and hand over or empty any workspace other people share with you. Deleting an account cannot be undone; what we keep afterwards is explained in the Privacy Policy.

11. Consumer guarantees and liability

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms removes rights you have under that law.

Where the law allows us to limit our liability, which it does not for services ordinarily bought for personal, domestic or household use, our liability for failing to meet a guarantee is limited to supplying the service again or paying the cost of having it supplied again. We are not liable for loss that we could not reasonably have foreseen.

12. Changes to these terms

We may update these terms. If a change affects you materially, we will tell you by email or in the control panel at least 14 days before it applies. The date at the top shows when this version took effect.

13. Governing law

These terms are governed by the laws of to be confirmed, Australia, and the courts there can hear any dispute. Before going to court, please contact us so we can try to sort it out together.

14. Contact

Signed-in customers can open a support ticket. Anyone else can email guggsy456@gmail.com.