In short
- Report infringing content by email with the details listed below.
- We review each complaint and ask the customer to respond or remove it.
- Repeat infringers may lose their account.
This summary helps you read the policy; the full text below is what applies.
1. What this covers
Use this process if a server hosted on BlockHosting is using your work without permission, for example a paid plugin, a map, a resource pack or a build. We don’t check what customers upload, so we rely on reports to find infringing content.
2. Making a complaint
Email guggsy456@gmail.com with:
- Your name and how to contact you.
- The work you own, with a link to it if it is published.
- The server address and where the content appears, as precisely as you can.
- A statement that you believe in good faith the use is not authorised by you, your agent or the law.
- A statement that the information is accurate and that you own the rights or are authorised to act for the owner.
Incomplete complaints may take longer, because we may need to ask for more information.
3. What we do next
- We review the complaint and may ask either side for details.
- If it looks valid, we tell the customer and ask them to remove the content. If they don’t, we may restrict access to it or suspend the server.
- We may share your name and complaint with the customer so they can respond.
4. If a complaint is about your server
If you believe the complaint is wrong, for example because you have a licence, reply through support with your explanation and any evidence. We will consider it before taking further action, and may pass it to the person who complained.
5. Repeat infringement
Accounts that repeatedly host infringing content may be closed under the Acceptable Use Policy.
6. False complaints
Please only report content you are sure infringes your rights. A false complaint can harm another community, and may expose you to legal liability.